A Pittsburgh man claims Greyhound refused to allow him to board the bus with his belongings.
PITTSBURGH (KDKA) — A Pittsburgh man shared that his weekly journey to bring joy and happiness often becomes an embarrassing ordeal. "I felt really uncomfortable being questioned about my medical history in front of 40 strangers," said Steven Gailey, a professional clown. Gailey claims that Greyhound denied him boarding because of his service animal. He spoke exclusively with KDKA Consumer Investigator Meghan Schiller about his weekly trips to Harrisburg to spread joy. "In Harrisburg, I'm helping a group called Self-Esteem Ministry start their own clown troupe, and they're planning to visit the hospital," Gailey explained. Gailey is teaching inner-city kids how to become clowns for humor therapy, but his recent experiences with his service dog, Neal, have been far from amusing. "The bus steward wanted to know why I had Neal with me, and I explained that he's a service dog," Gailey said. "It was a very hot day, so Neal wasn't wear...